SVb Premium Payments

How can the employer/company make payments to SVb?

All SVb payments are done via bank payments. Payments can be made to the following bank accounts:

Premiums Sickness Insurance/Accident Insurance (ZV/OV)
Aruba Bank	19 22 616
RBC Bank	30 59 499
Banco di Caribe	801765-01
Caribbean Mercantile Bank	92 39 3106
Premiums Severance Pay (Cesantia)
Aruba Bank	19 22 517
RBC Bank	12 60 243
Banco di Caribe	822014-01
Caribbean Mercantile Bank	90 27 3501

It is recommended to specify the employer code (werkgeverscode – 6 number code) as well as the type of premium for which payment is being made, along with the period and bill year or if it is for a payment arrangement.

Who does SVb hold responsible for payments?

If a company or employer fails to make payments or to pay fines it received, the following person(s) will be held liable for payment:
-For an employer that does business on Aruba, this can be the management of a Limited Liability Company (Naamloze Vennootschap or N.V.) or Foundation (Stichting). If there is more than one owner/employer, all of them can be listed as personally liable.
– For an employer who does not live in Aruba or who is not established in Aruba, the following can be held liable for payment:

• The person who manages the company in Aruba.
• The person who represents the company in Aruba.
• The person who manages the work in Aruba.

What is the process for collection and payment?

After the registration in MiSVb, the payment is calculated based on the salaries of the employees registered at SVb under the company. Each month a new invoice is generated on the MiSVb portal.

Appealing against collection

If an employer disagrees with the invoice, they can file an appeal within two months with the Premiums Department (Premieheffing). In the appeal, the employer states why he disagrees with the invoice of SVb. Subsequently, the employer may request a suspension of payment from the Enforced Collection Department (Invordering). To obtain a payment suspension, you must submit a stamped copy of the appeal to the Collection (Invordering) Department.

Non-payment of premiums and fine

All SVb premium payments must be settled before or on the 15th of each month. Failure to comply will result in the SVb taking steps to collect unpaid premiums. The costs of these measures are for the employer which failed to pay the insurance premiums for their employee.

The following steps will be taken until payment is made or an arrangement is reached:

• Reminder (aanmaning)
• Execution order (dwangschrift betekend)
• Seizure (beslaglegging)

If the full payment is not made on time, the SVb is authorized by law to impose a fine. This fine has a minimum amount as well as a minimum and maximum percentage tied to the outstanding amount.

The policy dictates that:

• For each collection (installment or premium assessment), the fine after an initial reminder is at least 20% of the outstanding amount. If the outstanding amount is less than Afl. 100,-, a one-time fine of Afl. 100,- will be imposed. The cost of a reminder is Afl. 10,-.
• A cumulative system is enforced where, with each subsequent reminder received, the fine increases by 20%. This can happen up to 5 times, reaching a maximum of 100% of the outstanding amount.

Appeal against the collection letter

If an employer disagrees with the collection letter, he may file an appeal against it with the Enforced Collection Department. In the appeal, the employer states why they disagree with SVb’s collection letter.

Appealing after an appeal to SVb

After receiving SVb’s final decision on the invoice or collection letter, the employer can also appeal to the ‘College van Beroep’ within three weeks after receiving SVb’s decision in writing. The appeal by letter should be addressed to:
College van Beroep
Inzake (ZV, OV, AOV, AWW of Cesantia)
John G. Emanstraat 51
Oranjestad, Aruba

Procedure after receiving the invoice and collection letter

In case the employer is unable to make payments a payment agreement can be arranged with SVb. If the employer cannot meet its obligations and does not reach a payment agreement, the employer will receive a court order (dwangschrift) after 30 days of receiving the collection letter. The employer will then receive a court letter (bevel) with order to comply with the payment, delivered by a SVb bailiff (deurwaarder); or to report to the enforced collection department within 2 days.
If the employer still does not react to the court order and letter, they will receive a confiscation order or SVb will start a third party seizure (vordering aan derden).

Premium Summary

https://www.svbaruba.org/employer/summary-of-tariffs/

More information

For more information contact the SVb by phone 527-2700, via email atinfo@svbaruba.org of through this form.